The Tesco Property Research Team are now seeking a Site and Store Research Manager to be the voice of the customer within Property, and enable the business to make better decisions, by ensuring they reflect local customer behaviours and feedback, for now and for the future.
The Property Research Department at Tesco is responsible for creating, bringing together and communicating insight and foresight on customers, stores and the market, at a strategic, network and local level. It’s at the forefront of driving growth across all our International businesses by playing a key role in optimising our Property Investments.
Main Responsibilities
- Supporting the Property Cycle and approval process for all new, refresh/repurpose stores and disposal opportunities by delivering sales forecasts and supporting papers for my region inline with the required timescales.
- Developing and maintaining the location strategy for new space within my region.
- Owning the store briefs for sites and stores in your region, which put local customers at the heart of our recommendations and highlight the best opportunities for new offers and services. This includes leading the build a brief meetings, presenting to senior stakeholders in the wider Property and Retail teams.
- Reviewing sites, stores and competitors in my region once launched, collaborating with the Property and Retail teams. Having an in-depth understanding of the performance of new stores in my region leading to actionable insight and recommendations that reflect customer and colleague feedback.
- Undertaking customer research and analysis projects to improve our understanding of stores.
- Expanding our understanding of all uses of space (including propositional ingredients, multi-channel requirements and retail partnerships), working alongside the Asset team to understand how this may shape our future local store strategy.
- Identifying opportunities to improve our ways of working (processes as well as with teams we work with).
Ideal Candidate
Experience & Skills Required:
- Either a previous graduate position within the Site Research team OR
- At least 2 years experience within a role that incorporates understanding customer and/or spatial data (Geography, Economics, Mathematics, Statistics degrees relevant).
- Understanding of demographic and spatial data.
- Ability to interpret customer data and research into actionable insight.
- Intermediate GIS skills.
- Intermediate Excel and Powerpoint skills.
About the Company
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It s part of what makes Tesco such a great place to work, and we re proud to have been accredited as one of Britain s Top Employers again this year.
We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day – helping us make a difference for our customers
How to apply for this job…
Apply By: 30/07/2016
Please apply for this job Site and Store Research Manager on the Tesco website here. Please also tell them you heard about it here first!